Global EOR Services in Zimbabwe

Find, Hire & Pay Employees in Zimbabwe

An Employer of Record (EOR) in Zimbabwe is a third-party organization that legally employs workers on behalf of a foreign company that does not have a local entity in Zimbabwe. The EOR manages compliance, payroll, taxation, employment contracts, and HR administration while the client company oversees the day-to-day work of the employee.

Why Use Global EOR Services in Zimbabwe?

Employment compliance — Ensures adherence to Zimbabwean labor laws, such as Labour Act, including contracts, terminations, employee rights.
Payroll management — Handles monthly payroll, tax withholdings, social security contributions (National Social Security Authority – NSSA), and other statutory deductions.
Work permits & visas — Supports obtaining legal work authorization for expatriate employees if required.
Employee benefits administration — Manages statutory and supplemental benefits, such as pensions, medical aid schemes, leave entitlements, etc.
Onboarding & termination — Drafts compliant contracts, handles onboarding, and ensures lawful termination processes.

Zimbabwe: A Comprehensive Guide to Employment and Labor Practices

Zimbabwe, rich in natural resources and agricultural potential, has seen gradual economic recovery efforts over the past decade. The country’s economy is driven by mining (notably gold, platinum, and diamonds), agriculture (tobacco, maize, cotton), and services. Exports such as gold, tobacco, and nickel contribute significantly to foreign earnings. Foreign direct investment, regional trade, and remittances from Zimbabweans abroad continue to support economic activity. Trade (imports and exports combined) accounts for a substantial share of GDP, with the government actively seeking to enhance economic reforms and attract international partnerships.

Employer & Employee Policies in Zimbabwe

1️⃣ Employment Contract Policy
Written contracts are mandatory for fixed-term, casual, and permanent employment.
Must specify: job title, duties, hours, remuneration, leave, notice period, termination terms.
Probationary periods up to 3 months are allowed.

2️⃣ Working Hours Policy
Standard working hours: 8-9 hours per day; 44-45 hours per week (sector-specific).
Overtime: Paid at 1.5x standard rate (weekdays) and 2x (Sundays/public holidays).

3️⃣ Leave Policy
Annual leave: Minimum 30 calendar days (or 22 working days) after 1 year of continuous service.
Sick leave: Up to 180 days in a year — 90 days full pay + 90 days half pay, with medical certification.
Maternity leave: 98 days paid leave (granted once every 24 months of employment).
Public holidays: Employee entitled to all gazetted public holidays.

4️⃣ Termination & Notice Policy
Termination requires written notice:
Casual or permanent employee: 30 days’ notice or pay in lieu.
Fixed-term: Ends at contract expiry unless renewed.
Dismissal must follow due disciplinary process (hearings, warnings as per code of conduct).
Severance / retrenchment: Governed by law (negotiated packages, approved by Ministry of Labour).

5️⃣ Equal Opportunity & Anti-Discrimination Policy
No discrimination on grounds of race, gender, disability, marital status, political opinion, or religion.
Employers must promote fairness in hiring, promotions, and remuneration.

6️⃣ Health & Safety Policy
Employers are required to provide:
Safe and healthy working conditions.
Training in health and safety.
Necessary protective equipment.
Reporting and investigation of workplace injuries (as per the National Social Security Authority’s requirements).

7️⃣ Remuneration & Payroll Policy
Salaries must comply with minimum wages (sectoral).
Timely payment (usually monthly).
Statutory deductions:
PAYE (income tax — progressive up to 40%).
NSSA contributions (3.5% employer + 3.5% employee up to a salary ceiling).
NEC (National Employment Council) dues if applicable.

8️⃣ Disciplinary & Grievance Policy
Companies must have a registered code of conduct or follow a National Employment Council code.
Procedures for misconduct must include hearings, representation, and appeals processes.

9️⃣ Data Protection & Confidentiality Policy
While Zimbabwe is developing comprehensive data protection laws, companies are expected to:
Safeguard employee data.
Limit use of personal information to work-related purposes.

1️⃣0️⃣ Benefits & Perks Policy (Optional but common)
Medical aid contributions (private schemes or employer-funded).
Pension fund contributions (supplementary to NSSA).
Transport/housing allowances (sector dependent).
Bonuses (e.g., 13th cheque — common in some industries but not mandatory).

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